California Closets 101, a bilingual training series for all California Closets personnel

Eight interactive modules in English and Spanish, with more than 480 slides and 68+ interactivities, train personnel on the brand, its products and its sales process.

Animated diagram labeling the height, width and depth of a drawer
  • 8

    modules in English and Spanish

  • 480+

    slides of content

  • 68+

    interactivities

About California Closets

California Closets has been a leader in luxury storage and space management for more than four decades. It designs custom storage solutions that give clients more time and space for what matters most, and it has 120 showrooms and more than 700 designers across North America.

One standard for a brand that spans North America

California Closets 101 is a series of online modules that train all California Closets personnel to represent the brand, its history and its processes correctly. The courses cover product materials, customer engagement and sales frameworks, in English and Spanish.

The project at a glance

  • Built for both languages

    All course materials were developed for English and Spanish learners.

  • Varied slide types

    The project plan included title slides, image galleries, activity slides and quiz slides.

  • More than 68 interactivities

    The modules include more than 68 interactive elements.

  • 480+ slides

    The English and Spanish courses together have more than 480 content slides, at least 240 in each.

Inside the course

  • Animated diagram labeling the height, width and depth of a drawer
    An animated diagram
  • 3D closet system with arrow hotspots, one open on a description of the suspension bracket
    Hotspots on a closet system
  • Drag-and-drop activity labeling the height, width and depth of a drawer box
    Drag and drop
  • Quiz question on why standards were developed, with every answer checked and Correct feedback
    A quiz question with feedback
  • Project goals

    • Turn California Closets' training materials into eight bilingual, interactive online modules that train all personnel on product materials, customer engagement and sales processes

The result

The final series has eight modules and more than 480 slides in English and Spanish, with interactive elements and quizzes throughout. It takes an average learner about two and a half hours to complete.

  • Types of interactivity

    • Animated diagrams
    • Embedded videos
    • Click-to-reveal diagrams
    • Drag-and-drop activities
    • Image galleries
    • Knowledge checks
    • Graded quizzes
    • Bilingual content
    • Voice actor narration
    • Digital magazine
  • Where the content started

    Somewhat ready: most of the content was ready for the instructional designers to review.

How can we help with a program like this?

Tell us what you're working on and we'll suggest where to start. We reply within three business hours.

Smiling woman with shoulder-length blonde hair in a black blazer and teal blouse

Hello, I'm Sonia, and I'm here to help you.

SMB Sales