Instructional design services from a team that also builds the course.

Our instructional designers turn your content and your experts' knowledge into learning that changes how people work, then build it into a course for your LMS.

  • 98%

    NASSCO exam pass rate after its recertification was rebuilt as self-paced courses.

  • 733%

    Canada Soccer growth in education revenue from its coach education program in three years.

  • 40+

    WSP courses modernized in English and French for more than 65,000 employees.

What instructional design covers

Instructional design is the work of deciding what people need to learn, in what order, and how they will practice it, before anything is built. Done well, it is the difference between a course people click through and one that changes how they do the job.

We design structured, learner-centered training grounded in established instructional practice. We can review a storyboard your team wrote, edit your draft into interactive-ready content, or produce the content and storyboards ourselves from your materials and interviews with your experts.

How much you needWhat we do
A reviewWe review a storyboard or course outline your team built and give you professional feedback. It fits teams with their own instructional designers.
Your draft, made ready to buildWe edit the content you have drafted into material ready for interactive eLearning.
The full designWe produce the content and the storyboards from your source material and interviews with your experts.

Why teams work with us

  • Our own team does the work

    Instructional designers, writers, digital designers, video and animation producers, narrators and quality assurance analysts work in-house at Neovation, and nothing is subcontracted.

  • You deal with one project manager

    A named project manager is your single point of contact from kickoff to launch.

  • Changes don't need change orders

    Your budget is set in project points, which you can move between tasks as the project changes.

  • Accessibility is part of the build

    Every course is built to WCAG AA, with the review log delivered alongside it.

How a project works

  1. We gather the content

    We start from what you have: slide decks, manuals, recordings, and the expertise of long-tenured people. Plan on two or three sessions with your subject matter experts, 60 to 90 minutes each. Content that isn't ready is the normal starting point.

  2. We storyboard and design

    The storyboard sets out the content, script, interactions, activities, scenarios, and quizzes, and the course design gives you several slide layouts on your brand. You review both: one major round and one minor round.

  3. We build and test

    We build on the approved storyboard and template, with custom graphics, animation, audio, and accessibility features. Quality assurance checks design consistency, grammar, learner flow, completions, media, navigation, browsers, and your LMS. You review the build: one major round and one minor round.

  4. We launch and support it

    The course goes into your LMS with its source files, and we fix minor bugs for 30 days after your approval.

How we workPricing

What you receive

When we design and build the course:

  • A storyboard that sets out the content, script, interactions, activities, scenarios, and quizzes, for you to review before anything is built.
  • The finished course in the format your LMS needs, such as SCORM 1.2, SCORM 2004, xAPI or cmi5.
  • Accessibility to WCAG AA, with the review log.
  • Two review rounds at storyboard and two at build.
  • The source files, at no extra cost.

Results our clients have measured

The Neovation team put the eLearning courses into readable, bite-sized pieces where we didn’t lose the content or the intent of what we had. The result was a consistent look from course to course, from section to section. It was critical that the language was clean and very concise. What the Neovation team came up with was just outstanding.

Jim Loughlin, Canada Soccer

  • NASSCO

    2026 Brandon Hall Group Gold

    Recertification rebuilt as 13 self-paced modules with CCTV inspection simulations: a 98% exam pass rate, recertification capacity doubled and the investment recovered in seven months.

    Read the NASSCO case study
  • Canada Soccer

    2024 Brandon Hall Group Gold

    In-person coach training turned into a blended, bilingual program sold through an online store: revenue grew from $60,000 in 2020 to $500,000 in 2023.

    Read the Canada Soccer case study
  • WSP

    Global engineering firm

    More than 40 courses modernized in English and French on one template, with learning simulations and accessible design, for more than 65,000 employees.

    Read the WSP case study

Not sure how much design help you need?

A free consulting session gives you an instructional designer's read on your material: whether it needs a review, an edit, or the full design, and where to start.

What else we can do for you

  • Ongoing help, before the work is defined

    Knowledge Manager gives you a fractional learning and development expert and instructional designer from our team, working as part of yours on whatever learning work comes up.

    Knowledge Manager
  • One course, fast

    If you need one course of up to an hour from material you already have, Custom eLearning Express builds it at a fixed price of $1,999 USD in ten business days.

    About Custom eLearning Express
  • A review of your whole program

    eLearning consulting looks at your training as a whole: what to build, what to fix and where to start.

    eLearning consulting

FAQ

What do instructional design services include?

Deciding what people need to learn and how they will practice it, then writing the content and storyboards a course is built from. We can review your storyboards, edit your draft into content ready to build, or do the full design from your material and interviews with your experts.

Should we hire an instructional designer or work with a team?

A hire gives you one person's skills full time. A team gives you instructional designers, writers, developers, video producers and quality assurance for the length of the project, without adding headcount. If the work is ongoing but not yet defined, Knowledge Manager gives you a fractional instructional designer from our team.

Can you work with what our team has already written?

Yes. We can review a storyboard your team wrote, or edit your draft into interactive-ready content.

Do you build the course as well as design it?

Yes. The same team designs and builds the course, and delivers it into whatever LMS you use, with source files you own.

How long does a project take?

A custom course usually takes six to twenty weeks from kickoff to launch, and multi-course programs take longer. We build the schedule backward from the date you need it.

What does it cost?

Every engagement is quoted. What sets the number is how complete and organized your content already is, how deeply learners need to understand it, and how far the interactivity and media need to go.

What do you need from us?

Your existing material and two or three sessions with your subject matter experts, 60 to 90 minutes each. For a single course, plan on 10 to 20 hours of your team's time across the project.

Talk to us about what you need to get done.

Tell us what you're working on and we'll suggest where to start. We reply within three business hours.

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Hello, I'm Sonia, and I'm here to help you.

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