The format follows the problem: scenarios when judgment is being taught, simulation when someone has to practice in a system, story and video to change how people think, and job aids when people need something to reach for while they work.
Every capability below is part of one service, delivered by the same in-house team. You can use one, such as accessibility fixes for courses you already have, or all of them in a program.
Instructional design
Structured, learner-centered design grounded in established instructional practice. We can review a storyboard your team wrote, edit your draft into interactive-ready content, or produce the content and storyboards ourselves from your materials and interviews with your experts.
NASSCO: the course map for the PACP, LACP and MACP sections
Curriculum planning
Before a large build: needs analysis, learner profiles, learning objectives, course mapping and sequencing, the choice of format, and the assessment strategy.
eLearning consultingBeacon of Light: how trauma affects three regions of the brain
Beacon of Light planned its mental health training for church leaders in a two-day workshop with pastors and our curriculum consultants, and three courses came out of it.
Interactive media, drag-and-drop, hotspots, click-to-reveal, flashcards, knowledge checks and other interactions that keep learners doing rather than reading.
Branching scenarios that give people practice making real-world decisions.
Beacon of Light: a scenario on re-establishing a social connection
Simulations and software training
Hands-on practice that replicates real tools, systems and workflows, including software demos and step-by-step system training.
NASSCO: coding defects from CCTV inspection footage
NASSCO rebuilt its recertification as 13 self-paced modules with CCTV inspection simulations. The exam pass rate reached 98%, against 92% in the instructor-led program.
Points, badges, challenges and serious games woven into the training.
OFATV: a badge earned on the trail map
Video, animation and narration
Custom character and explainer animations, live-action training footage, motion graphics and text-to-speech or professional narration.
OFATV: a module opening over footage of riders on a trail
Visual design
Professional graphic design and visual storytelling, for new courses and for slides and materials you already have.
Canada Soccer: the Canada Soccer Player Pathway
Accessibility
Every course can be built to WCAG AA standards, including captions, transcripts, keyboard navigation and screen reader support, and a review log delivered with it. We also audit and fix courses you already have, starting with the most-enrolled titles.
WSP: accessibility features on by default, with a settings panel
Translation and localization
Courses adapted for other languages and markets, including text, narration and subtitles.
Canada Soccer's coach education became a blended, bilingual program sold through an online store, and its revenue grew from $60,000 in 2020 to $500,000 in 2023.
Outdated courses rebuilt in current tools such as Articulate Storyline or Rise, including courses made in Flash and other retired tools, with a brand refresh, a responsive layout and accessibility fixes.
WSP: a course main menu on the new WSP template
WSP modernized more than 40 courses in English and French on one template for more than 65,000 employees, and 95% of learners responded favorably.
Knowledge checks, quizzes and the assessments behind certification and recertification programs.
NASSCO: a knowledge check with feedback on the learner's coding
Course updates and upkeep
Courses re-tested every year in current browsers and re-published with the latest authoring software, and an optional plan that keeps a course and its source files maintained.