Case studies

Courses and programs we've built for associations, governments, universities, nonprofits and companies, and the training our clients deliver on SmarterU and OttoLearn, with the results they measured.

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Associations NASSCO A failing legacy course became a 13-module self-paced recertification series with a 98% exam pass rate, and NASSCO's recertification capacity doubled. Read the case study
Associations Canada Soccer In-person coach workshops became a bilingual blended program sold through an online store. Training time fell by half or more, and revenue grew 733% in three years. Read the case study
Professional services WSP Twenty bilingual courses, 40 in all, were rebuilt with accessibility features, new branding and simulations in six months, and 95% of learners responded favorably. Read the case study
Education University of Minnesota A fully accessible course on disability accommodations and inclusive course design, shaped with a community of 300 stakeholders and feedback from 60 people. Read the case study
Associations Construction Safety Association of Manitoba An in-person asbestos awareness program became an eLearning course that meets the government's training standard and reaches learners across industries. Read the case study
Government Liquor, Gaming and Cannabis Authority of Manitoba An eight-course certification with 360-degree environments, video-based scenarios and AI-voiced guides, open to the public for self-enrollment. Read the case study
Nonprofits Beacon of Light Mental health training for church leaders moved from local instructor-led sessions to faith-based eLearning modules on topics such as trauma and de-escalation. Read the case study
Associations Canadian Association of Medical Radiation Technologists Peer-reviewed PDF and textbook courses for medical radiation technologists became interactive, bilingual eLearning with case scenarios and image sliders. Read the case study
Travel Sunwing Airlines A 50-page, 200-question paper workbook became a digital workbook with automated grading. Compliance rates rose to 100% and classroom time fell by at least an hour per session. Read the case study
Finance CWB National Leasing A five-module bilingual series on payment protection insurance, with friendly illustration, gamification and graded assessments, for internal and external learners. Read the case study
Associations Ontario Federation of All Terrain Vehicle Clubs A two-hour, six-module course set on a virtual trail teaches riders aged 12 to 15 the safety, mechanics and etiquette of ATV riding, and ends with a simulated ride. Read the case study
Technology SellerCloud A 16-module course of 350+ slides, with narration and step-by-step software simulations, trains both SellerCloud's employees and its customers. Read the case study
Franchise and retail California Closets Eight interactive modules in English and Spanish, with more than 480 slides and 68+ interactivities, train personnel on the brand, its products and its sales process. Read the case study
Government Liquor, Gaming and Cannabis Authority of Manitoba A four-course certification with 360-degree store environments, AI-voiced guides and video scenarios teaches retail staff the legal and safety requirements of selling cannabis. Read the case study
Franchise and retail MaidPro A 30-minute narrated course with demonstrations, knowledge checks and a graded quiz replaced PowerPoint files, binders and a training video across the franchise's locations. Read the case study
Healthcare Hypnobabies Paper course material became six self-paced online classes, about 1,200 slides in all, that expectant parents buy and take at home. Read the case study
Franchise and retail WH Smith North America Each of its two store brands has its own branded SmarterU dashboard. The average sale rose by $3 to $5 per purchase, and the learner engagement rate reached 90%. Read the case study
Technology Dealer-FX With just over two weeks to implement, Dealer-FX moved more than 30,000 users and 70 courses to SmarterU, with a branded portal for each of its clients. Read the case study
Professional services Core Business Solutions Administrators now update courses and learning plans themselves in a few clicks, so customers working toward ISO 9001 certification no longer wait on an LMS vendor. Read the case study
Franchise and retail Pizza Delight Pizza Delight grew its catalog from 8 courses to 200, added learning plans for each role and a Pizza Points game, and gave restaurant managers control of their training. Read the case study
Franchise and retail Nissan Australia Adaptive microlearning teaches and reinforces more than 700 concepts for Nissan's dealership staff, and nearly 4,000 learners took part in the first month after launch. Read the case study
Technology Soteria120 A safety training startup turned trusted COVID-19 guidance into short OttoLearn activities that help business owners apply safe workplace practices and spot misinformation. Read the case study
Distribution A North American distributor A request to capture one expert's knowledge became a measured look at a whole role. The client chose to put the courses and documents it already had in order, as one path through a new branch manager's first 90 days. Read the case study

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