Learning Strategies

Compliance Training

Create compliance training that transforms complex regulations and policies into practical, engaging learning experiences that are designed to protect your organization, employees, and customers.

Training Solutions That Make Compliance Stick

Compliance training is crucial for your organization and learners—it educates them on essential laws, regulations, and policies, ensuring they understand their legal and ethical duties. Compliance training is not optional: your learners need to understand the rules and regulations that impact their work, and be able to apply that information to their daily tasks.

Many organizations struggle to create compliance that meets both:

Communicates the required information in accordance with relevant regulations, and
Presenting the information in a way that it can be absorbed, understood, and applied.

This is where Neovation’s Custom Learning team comes in. We work with you and your SMEs to craft focused and effective compliance training that’s delivered based on meeting both your organization’s requirements and supporting your learners. We take compliance training development seriously because we know what it means for your organization:

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Protect your Organization

Compliance training serves as a safeguard against legal trouble, potential consequences of noncompliance, fines, and lawsuits.

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Risk Management

Compliance training ensures your learners understand your organization's risk management strategy and encourages responsible actions with work-related materials.

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Reputation Preservation

Prioritizing compliance training safeguards your reputation and builds trust with your employees, members, clients, and extended enterprise of contacts.

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Ethical Standards

Compliance training fosters ethical standards within your workplace, promoting trust among colleagues and leadership.

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Performance & Development

Compliance training helps learners to internalize responsibilities, make better decisions, and do their jobs efficiently with less oversight.

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Streamlined Operations

Clear rules and processes can reduce disruptions caused by compliance issues and provide consistent workflows that enhance productivity and quality.

Do you need custom compliance training?

See how we can help you develop a custom compliance training curriculum that helps protect everything you do.

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Why Organizations Choose Custom Learning to Design Their Compliance Training

As training and instructional design experts, we know how to transform our clients’ complex, technical documentation and SME knowledge into training courses that meet their compliance requirements and engage their learners.

Whether you have existing compliance training, partially developed compliance training, or no training at all, our expert team will meet you wherever you are to:

Design a training blueprint that meets your organization’s compliance needs and the needs of your learners
Develop compliance training resources that nurture curiosity and encourage your learners to apply what they’ve learned to their actual work
Create engaging, scalable compliance training that will protect your organization and empower your learners

But don’t just take our word for it: see for yourself how Custom Learning worked with SunWing Airlines to overhaul their employee compliance training and boost their compliance rates.

How Custom Learning Helped Sunwing Reach 100% Compliance

Air travel is a highly regulated industry, and airline employees need to understand the ever-changing regulations that keep their work safe, secure, and efficient. Sunwing is required to administer a 50-page, 200-question workbook to its employees in addition to in-classroom work. Their previous solution was a physical version of this workbook, which cost both learners and administrators valuable time filling out and marking countless pages of work.

They knew they needed a new approach but weren’t sure how they could create an effective alternative on their own. With the help of our Custom Learning experts, we carefully assessed the best way to administer this documentation and developed a digital version of the workbook that allowed automation and multimedia capabilities to boost engagement and accessibility. This not only saved Sunwing money in the long run but also reduced the environmental impact of their training.

Check out the workbook we helped Sunwing create for their employees

After switching the physical version of their handbook to a digital format, Sunwing reported increased compliance rates for their employees, reaching their goal of 100% compliance. Years on from working with Custom Learning, Sunwing still relies on their digital workbook to help employees ensure they’re adhering to the rules and regulations that impact their work:

"Our operation is unique, and Neovation has always excelled at customizing to fit our needs. Their communication is responsive, clear, and concise, making everything run efficiently. We were thrilled with the digital workbook, and even five years later, Neovation continues to support this program.”

Brady Keen, Manager of Quality Control & Training Logistics at Sunwing

Read the full case study to see how Custom Learning helped Sunwing modernize its compliance training

FAQs about Custom Compliance Training

How can organizations ensure compliance training is engaging and effective?

To make compliance training engaging, organizations should focus on language that will resonate with learners as well as context. They should show employees their personal relevance through real-world scenarios and interactive elements. Leveraging storytelling makes the material relatable and practical. This approach helps build skills and empowers employees rather than just fulfilling a requirement.

What are key considerations when designing compliance training for specialized positions?

Tailor training to specific job roles and accommodate various learning styles with multiple formats. Consideration should be given to whether materials need to be accessed across different devices, including mobile, and whether flexible access should be allowed. Organizations must also consider their objectives, resources, and technology infrastructure to ensure learner expectations are met.

How do organizations measure the effectiveness and impact of compliance training?

Measuring effectiveness involves moving beyond completion rates to assess actual knowledge retention and application, often through quizzes, simulations, and tracking on-the-job behavior. Organizations use assessment results and feedback to refine training and identify knowledge gaps. Learning Management Systems (LMS) are vital for providing analytics that demonstrate compliance and help reduce liability.

How do organizations ensure compliance training remains relevant and effective over time?

To ensure compliance training remains relevant and effective, organizations should treat it as an ongoing process with a formal annual review and update cycle. The cadence of this training is often tied directly to the compliance requirement itself, such as the need to show that a team has been trained on WHMIS every year. This continuous approach is best supported by methods like microlearning for regular reinforcement, and by deploying supplementary or refresher training whenever regulations change to keep knowledge current and effective.