A successful airport-based retailer, InMotion lacked online training expertise. As the company rapidly expanded to more than 120 stores, they knew they needed to “take the next step” and implement a professional training strategy, which they did by adopting a SmarterU LMS and using Neovation’s course builder to create eLearning courses. The SmarterU support team assisted them with an initial user sync — and they were off.
Then, a challenge: COVID-19 forced the temporary closure of all of InMotion’s stores and mass staff furloughs. Turning lemons into lemonade, InMotion sought to “maximize this downtime to further enhance how we were using SmarterU,” according to the company’s director of training, Anthony Sitchler.
The company takes an active role in its training development, leveraging training in how to maximize the capabilities of their SmarterU LMS (learning management system).